Internal support,
made simple.

Raise, track and manage IT support requests from one secure workspace.

INTERNAL PORTAL

Welcome back

Sign in with your WordPress account to manage your IT support requests.

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Accounts are created by your administrator using your company email.

Dashboard

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Good afternoon, Asad 👋

Your live support command center — see what needs action right now.

⬇ Export Excel
Total Tickets0ALL
Generated0NEW
Working In Progress0WIP
Resolved0DONE
High Priority0ACTION

Live Ticket Overview

Click any ticket to open
TicketSubjectIssueAssignedStatusPriority

IT Team Workload

Active tickets

Weekly Ticket Activity

Last 7 days

Tickets Waiting for Action

Queue

High Priority Tickets

Attention

Recent Activity

Generate Ticket

Create a new internal IT support request and assign it immediately.

Tickets

All tickets, statuses, assignments and priorities.

⬇ Export Excel
TicketSubjectIssueAssignedStatusPriorityUpdated

IT Team

See workload and open work by team member.

MemberEmailRoleActive Tickets

Portal Reports & Backup

Generate a formatted Excel report using the WordPress database. Filter by date, workflow and ownership.

0 tickets currently loadedWorkbook includes Summary + Ticket Report sheets, filters and frozen headers.

Administration

Full portal administration, employee access, permissions, master data and IT team management.

Main Admin / User Access

Create employee accounts centrally. A one-time activation link is sent to the company email so the employee sets their own password.

Protected

Admin Permissions

Only Main Admin can decide which portal controls each Admin receives.

Portal Settings

Main Admin can control the portal name and optional company email domain used for employee accounts.

Master Data

IT Team / Assignees